Products & services

Measured insight.
Managed outcomes.

InfrastructureWorxMetricks

Metricks is our family of focused managed solutions—designed to make essential IT operations visible, controlled, and easier to improve.

IT
THE METRICKS FAMILY

Nine services. One operating philosophy: clearer signals, stronger control, and infrastructure that keeps earning its place.

IWNM01

Know your network. Before it knows you.

Continuous visibility across network health, availability, and performance—so teams can detect issues early and act with confidence.

  • Live health monitoring
  • Proactive alerts
  • Performance reporting
IWSM02

Every endpoint. One clear view.

Centralized endpoint and asset management that keeps devices inventoried, updated, secure, and ready for work.

  • Asset inventory
  • Patch coordination
  • Software and policy control
IWDM03

Recovery you can rely on.

Managed backup and recovery for critical workloads, with controlled retention, verification, and a clear path back to operation.

  • Managed backups
  • Recovery verification
  • Flexible retention
sDesk04

Support, structured around people.

A structured IT service desk for incidents, requests, service levels, knowledge, and transparent communication.

  • Incident and request flow
  • Service-level tracking
  • Knowledge management
IWNC05

Every change accounted for.

Automated network configuration protection with change tracking, compliance oversight, and rapid rollback when it matters.

  • Configuration backup
  • Change intelligence
  • Fast rollback
IWCM06

Find exposure before others do.

Proactive security assessment that uncovers vulnerabilities, validates exposure, and turns findings into prioritized remediation.

  • Vulnerability discovery
  • Exposure validation
  • Prioritized remediation
IWWM07

A dependable home for the web.

Managed web hosting with secure operations, domain and certificate support, backups, and day-to-day platform care.

  • Managed hosting
  • Certificate operations
  • Backup and maintenance
IWFM08

Control the boundary. See the risk.

Centralized firewall operations that bring policy, traffic visibility, threat events, and controlled change into one service.

  • Policy oversight
  • Traffic visibility
  • Controlled change
IWSEC09

Security posture, made actionable.

Unified security posture and threat visibility across cloud, endpoints, and workloads, focused on measurable risk reduction.

  • Posture visibility
  • Threat detection
  • Hardening guidance
FIND YOUR METRICKS

Start with the outcome.
We’ll shape the service.

Tell us where you need more visibility, control, or resilience.

info@neoss.it